Privacy Policy - Bird by Hothentic

1. Introduction

Bird by Hothentic ("Bird", "we", "us", or "our") operates the Bird mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect information when you use our App.

2. Information We Collect

Account Information

When you log in to Bird, we process your email address and authentication credentials to verify your identity. Authentication is handled through secure, encrypted connections.

Hotel Performance Data

The App displays hotel performance metrics, financial data, and operational KPIs provided by your organization's property management and financial systems. This data belongs to your organization and is accessed through our secure API on your behalf.

Device Information

We may collect basic device information such as device type, operating system version, and app version for the purpose of troubleshooting and improving the App experience.

3. How We Use Your Information

We use the information we collect to:

Authenticate your access to the App
Display hotel performance data relevant to your role
Maintain and improve the App's functionality
Ensure the security of your account and data

We do not use your data for advertising, marketing to third parties, or any purpose unrelated to providing the Bird service.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties. Hotel performance data is only accessible to authenticated users within your organization as configured by your administrator.

5. Data Security

We take the security of your data seriously. All data transmitted between the App and our servers is encrypted using industry-standard TLS/SSL protocols. Authentication tokens are stored securely on your device using the iOS Keychain. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, or destruction of data.

6. Data Retention

Account credentials are stored locally on your device and can be removed by logging out or deleting the App. Hotel performance data is not stored on your device — it is fetched in real time from our servers and is subject to your organization's data retention policies.

7. Third-Party Services

The App does not integrate with third-party analytics, advertising, or tracking services. We do not use cookies or similar tracking technologies within the App.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Withdraw consent for data processing

To exercise any of these rights, contact us at the address below.

9. Children's Privacy

Bird is a business application and is not intended for use by children under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Hothentic
Email: privacy@hothentic.com
Website: hothentic.com