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Hothentic operates this website and is the controller of personal data described in this policy. This policy explains what information may be processed when you visit the website or contact us, why it is processed, and the choices available to you.
We use Plausible Analytics to understand aggregate website usage and improve the experience. Plausible uses no cookies, stores no persistent visitor identifiers and does not track people across websites. We do not use behavioural advertising or social-media tracking cookies.
Data we process
Website access data
Our hosting infrastructure may process technical information such as your IP address, browser type, requested page, timestamp, referrer, and security events. This is used to deliver the website, maintain security, diagnose errors, and prevent abuse.
Demo requests and correspondence
If you request a Bird demo or contact us by email, we process your name, work email, hotel or company, role, number of properties, message, campaign attribution where present, and any other information you choose to provide. We use this information to respond and arrange a relevant introduction.
Legal bases
Technical access and security data is processed on the basis of our legitimate interests in operating and protecting the website. Demo requests and correspondence are processed to take steps at your request, perform a contract where applicable, and pursue our legitimate interest in responding to enquiries.
Service providers and transfers
Plausible Insights OÜ provides our website analytics. Plausible processes aggregate usage signals without cookies or persistent visitor identifiers, and states that its analytics data is processed and stored in the European Union. Formspree processes and delivers Bird demo-request submissions to us. Website hosting and infrastructure providers may also process technical access information on our behalf.
This website requests typography files from Google Fonts. As part of that request, Google may receive technical information including your IP address and browser details. Depending on the provider and infrastructure used, information may be processed outside the European Economic Area under applicable transfer safeguards.
We do not sell personal data.
Retention
Technical logs are retained only for the period reasonably required for security, diagnostics, and legal obligations. Correspondence is retained for as long as necessary to answer the enquiry and manage any resulting business relationship, after which it is deleted or archived in accordance with applicable obligations.
Your rights
Subject to applicable law, you may request access to your personal data, correction, deletion, restriction, or portability. You may object to processing based on legitimate interests and withdraw consent where processing relies on consent. You also have the right to lodge a complaint with your local data-protection authority.
We may request reasonable information to verify your identity before acting on a request.
Contact
For privacy questions or to exercise your rights, contact Hothentic at hello@bird.app.